London corporate cabs
frequently asked questions
BOOKINGS
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Use the relevant booking form for the service you require and once confirmed we will send you a confirmation of booking
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Not yet, this service will be implemented soon. You can pay by: Cash, Credit/Debit Card or Bank Transfer
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Email or call us to change your booking
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Email or call us to cancel your booking. A full refund will be given up to 48 hours prior to your booking
GENERAL
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Each Taxi is taken off the road up to 12 hours prior to your booking for full cleaning and polishing which takes approximately 2 hours. Your Wedding Taxi is exclusively yours until the end of your booking
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If you think you’ve lost an item in one of our taxis, contact us if and if found we will arrange to get your item back to you as soon as we can (Charges may apply).
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You can ask us any question online via the relevant forms
DRIVERS
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Each driver is licensed by Transport for London after completing the Knowledge of London exam. Each driver also has to pass a medical and enhanced CRB check. All of our Taxis display the drivers badge number on the front and rear windscreen. Each Cab number is displayed inside the passenger compartment and on the boot of the vehicle.
SERVICES
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We’re happy to take animals, but they need be properly restrained or in an appropriate carrier. Please let us know when you book if you wish transport animals.
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In a licensed taxi: •children under 3 years of age can travel without a child’s car seat or seat belt, but only on the back seat•children aged 3 years or older can travel without a child’s car seat if they wear an adult seat belt
Please see www.gov.uk/child-car-seats-the-rules/when-a-child-can-travel-without-a-car-seat for more information -
All London Taxis are wheelchair accessible and fitted with wheelchair ramps as standard.
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During large events or concerts, some roads may be closed. If this happens, we will call you or send you an SMS with our location or you can call the driver to organise an alternate meeting point.
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We always request a flight number at the time of booking so we can track your flight to ensure a prompt departure.
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We give you 30 minutes of free waiting time for all flights, any time after this will be charged at our standard rates
To see our full Terms and Conditions for full details please read here https://londoncorporatecabs.com/terms-and-conditions